Privacy Policy

Privacy Policy of Bains Skip Bins

Bains Skip Bins (referred to as"the Company") is committed to protecting the privacy of individualsand complies with the Australian Privacy Principles (APPs) set out in thePrivacy Act 1988 (as amended from time to time) (“the Act”). We will collect,use, and disclose personal information only in accordance with the Act and thisPrivacy Policy.

This Privacy Policy applies to thecollection, use, disclosure, and handling of personal information (includingsensitive information as defined by the Act) by Bains Skip Bins, ABN [InsertABN], including personal information collected via the website https://www.bainsskipbins.com(referred to as "the Website").

By accessing or using this Website,you agree to be bound by this Privacy Policy. If you do not agree, please exitthe Website and refrain from using any of its contents.

We may update this Privacy Policyfrom time to time without notice. Ensure you review it regularly. By continuingto use the Website after any changes, you accept the revised Privacy Policy.

1.Collection of Information

How do we collect information?

  • Directly from you:
        When you fill out an inquiry form, contact us via email, or call our business number.
  • From third parties:
        From public records, affiliated companies, or partner organizations. Examples include collecting personal information from a credit reporting agency or information service provider.
  • Automatically (Passive Collection):
        Through cookies and similar technologies when you navigate our Website.

Information collected automatically includes:

  • Device-specific data:
        Device IP address (stored in anonymized format).
        Device type, screen size, and browser information.
        Geographic location (country only).
        Preferred language for web display.
  • Log data:
        Pages visited and time spent on them.
        Referring domain.
        Date and time of access.

Types of Personal Information Collected:

  • Name, contact details (email, phone number, address).
  • Payment information (e.g., credit card details).
  • Occupation, areas of interest, and feedback provided to us.
  • Information about your interactions with our Website or services.

Why we collect information:

  • To provide you with our services.
  • To improve Website functionality and user experience.
  • To offer promotions or updates about our services.
  • To comply with legal requirements.

2.Use and Disclosure

We use your personal information to:

  • Deliver our services and respond to your inquiries.
  • Provide updates and promotional materials.
  • Improve our products and Website.
  • Investigate and address complaints or potential breaches.

We may disclose your information to:

  • Third-party providers involved in delivering ou services (e.g., contractors, Australia Post).
  • Marketing purposes with your consent.
  • Law enforcement agencies when required.
  • To comply with legal obligations.

3.Cookies

  • We use cookies to collect data automatically as described in the collection section above.

Use of personal information relatedto cookies:

  • Deliver our services and respond to inquiries.
  • Provide updates and promotional materials.
  • Improve our products and Website.
  • Investigate and address complaints or potential breaches.

Disclosure of information viacookies:

  • To third-party providers involved in delivering our services (e.g., contractors, Australia Post).
  • For marketing purposes with your consent.
  • To law enforcement agencies when required.
  • To comply with legal obligations.

4.Data Quality and Security

  • We take reasonable steps to
  • Ensure personal information is accurate, up-to-date, and complete.
  • Protect personal information from misuse, interference, or unauthorized access.
  • Despite our efforts, we cannot guarantee absolute security.
  • Notify us immediately if you suspect any security breach.
    •  

5.Access and Correction

To access, update, or correct yourpersonal information, contact us at:

  • Bains Skip Bins
        3 Weatherall Way, Keysborough 3173, Melbourne, VIC
        Email: info@bainsskipbins.com
        Phone: 0418 714 604

We will respond within a reasonabletimeframe. Requests may be subject to applicable charges.

6.Direct Marketing

  • By providing your personal information, you consent to receive promotional materials about our services.
  • You may opt out of marketing communications at any time.
  • Clicking the "unsubscribe" link in our emails.
  • Contacting us directly via the details above.

7.Trans-border Data Flows

  • Your personal information may be transferred outside of Australia under the following conditions.
  • The recipient complies with APPs or equivalent standards.
  • The transfer is necessary for contractual purposes.
  • You have consented to the transfer.

8.Public Areas and Reviews

  • Any information shared in public areas of the Website, such as product reviews, will be publicly accessible.

9.Complaints and Contact

For complaints or inquiries aboutthis Privacy Policy, contact us at:

  • Bains Skip Bins
        3 Weatherall Way, Keysborough 3173, Melbourne, VIC
        Email: info@bainsskipbins.com
        Phone: 0418 714 604

*We aim to resolve complaints within21 days.